Question 1

How does the first appointment work?

Accepted Answer

At your first appointment, I'll take approximately 50 minutes to take a detailed medical history. This allows me to better understand your symptoms, schedule follow-up appointments with you, and develop a suitable treatment plan.

Question 2

How do I book an appointment?

Accepted Answer

You can schedule an appointment directly using the 'Book an appointment' button on the website. Alternatively, you can contact us by phone at 0762988389 or email: johannes.staudacher@hin.ch

Question 3

How long is a physiotherapy prescription valid?

Accepted Answer

The prescription must be started within five weeks of the date of issue—after that, it expires. I recommend that you begin treatment as soon as possible to best promote the healing process.

Question 4

Is Johannes Staudacher Physiotherapy recognized by health insurance companies?

Accepted Answer

With a physiotherapy prescription, the costs are usually covered by your health insurance (minus the deductible) or accident insurance.

Question 5

How can I reschedule or cancel a booked appointment?

Accepted Answer

That's not a problem. However, please note that any rescheduling or cancellation must be made at least 24 hours before the scheduled appointment. Appointments rescheduled or canceled too late will be billed separately.

Question 6

How do I pay for therapy?

Accepted Answer

I bill your health insurance company electronically for prescribed physiotherapy treatments. Private services can be paid for in cash, via TWINT, or by credit card.